Pre-Order Policy:
Orders containing Pre-Order products: Any orders containing both pre-orders and in-stock items will be shipped together on the release of the pre-ordered item(s) or when all items are available to ship.
Cancelling a Pre-Order: Once an order is placed, we will not cancel any pre-orders, so please do not pre-order an item from our store if this could be a problem.
OTHER: In the unfortunate event that we cannot fulfill an order, we will either refund the full amount or offer store credit. While this is not often the case it's the best we can do.